Frequently Asked Questions

Everything you need to know about bringing DecoArt into your home.

What is the typical shipping time for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home accessories?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Do you offer international shipping?

Currently, DecoArt ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are the materials used in your products sustainably sourced?

Yes, we prioritize eco-friendly materials, including FSC-certified wood and recycled textiles, to ensure our decor is as kind to the planet as it is to your home.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger furniture purchases.