Returns & Exchanges
At DecoArt, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your DecoArt account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided in your confirmation email to the exterior of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
